Suspend an Account

You can suspend a financial account for various risk management use cases not addressed by spend rules or velocity controls. Suspending a financial account does the following:

• Declines authorizations on all associated payment cards
• Blocks issuance or re-issuance of payment cards

Suspending a financial account works by adding a PROGRAM_OWNER_INITIATED_SUSPENSION financial account attribute. To automate your integration, you can subscribe to financial account attribute events. This will notify you when a specific financial account attribute is added or removed, so you can trigger your suspension workflow.

Use the following mutation to suspend a financial account:

Note: Other financial account attributes may exist on an account that could prevent it from moving to an ACTIVE status.

After a financial account is reviewed, you can remove the PROGRAM_OWNER_INITIATED_SUSPENSION financial account attribute from the account using the following mutation. Removing this financial account attribute resumes authorizations and allows payment card issuance:

Warning: Highnote strongly recommends not exposing fraud or risk-related accountAttributes to account holders, because this information can facilitate further risky behavior.

Use the following query to find account status and attributes: