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Add Funds to an Account

Overview

Financial accounts hold payment card balances. The funding source for a financial account differs depending on your card product vertical.

The following table provides an overview of the funding source for each card product vertical:

Product VerticalFunding Source
DebitFunded using originated ACH transfers from an account holder's verified external bank account or non-originated ACH transfer
ChargeFunded by the credit limit, which is backed by your product funding account balance
Secured chargeFunded using secured deposits sent via transfer from an account holder's verified external bank account
FleetFunded by the credit limit, which is backed by your product funding account balance
AP automationFunded using non-originated ACH transfers
PrepaidFunded using internal Highnote transfers from your product funding balance
PayrollFunded via external payroll or non-originated ACH transfers

Transfer methods

Note: Card product cancelation periods and risk and compliance reviews can impact transfer timelines.

The following table outlines the different transfer methods used for funding a financial account, and their associated timelines:

Transfer MethodTimeline
Originated ACHThree to five business days
Originated next day ACHOne to three business days
Originated same day ACHOne to two business days
Non-originated ACHThree to five business days
Internal Highnote transferInstant

Cutoff times

Originated ACH transfers have specific cutoff times for processing. Initiating a transfer after the specified cutoff time may result in additional processing time.

  • Originated next day ACH: If a transfer is initiated before 4 PM EST, it will be processed by the bank the following business day. If initiated after 4 PM EST, the transfer will be processed two business days from initiation.
  • Originated same day ACH: If a transfer is initiated before 2 PM EST, the bank will process it the same day. If initiated after 2 PM EST, the transfer will be processed the following business day.

All originated ACH transfer methods have a required three business day hold period once the transfer has been initiated and is processing.

Find financial account ID

To retrieve a financial account ID, you can query the API using an application ID. Use the following query to find a financial account ID:

Simulate adding funds with non-originated ACH

Warning: The Highnote test environment lets you explore the platform features and functionality. It is intended for experimenting, building integrations, and training your team.

To ensure the security of your real-world data, please do not use production data in the test environment. Production data includes sensitive information like customer details, financial data, or personally identifiable information (PII).

Use only dummy or test data explicitly created for testing purposes in the test environment.

Using a financialAccountId, you can simulate a non-originated ACH transfer from an external bank account into a Highnote financial account. These transfers do not require you to connect an external bank account, as they originate from the external bank, not the account holder's financial account.

To simulate a non-originated ACH transfer in the test environment, use the following mutation:

Add funds with originated ACH

Originated ACH transfers allow you to build an experience account holders to add funds to their financial accounts from your app or website. To use originated ACH transfers, your account holder must connect a verified external account.

Once an account holder connects a verified external account, refer to the following guidelines for adding funds using originated ACH transfers:

  • For the fromFinancialAccountId field, use the verified external account ID.
  • For the toFinancialAccountId field, use the account holder financial account.
  • Optional - Use a boolean to request the transfer to use same day ACH.

Use the following mutation to initiate an originated ACH transfer:

Add a secure deposit with originated ACH

Note: Secure deposits are an exclusive feature of Secured Commercial Charge card products. To enable the feature for your card product, contact support@highnote.com.

Secure deposits require an originated ACH transfer from a verified external account. Once the deposit is successful, the secure deposit will set a credit limit for the account holder.

Use the following mutation to initiate a secure deposit originated ACH transfer:

Load funds from product funding to financial account

Some card products require financial account funding from a product funding account using an internal Highnote transfer. Use the following input variables to ensure money is moving in the correct direction:

  • toFinancialAccountId: Account holder's payment card financial account ID
  • fromFinancialAccountId: Product funding account ID

Use the following mutation to initiate a transfer from your product funding account:

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